:root{color:#172940;font-synthesis:none;background:#f5f7fa;font-family:Inter,Segoe UI,Arial,sans-serif}*{box-sizing:border-box}body{margin:0}button,input,select{font:inherit}button{cursor:pointer;transition:background .15s,transform .15s}button:active{transform:translateY(1px)}button:disabled{cursor:default;opacity:.5}button,input,select{border:1px solid var(--line);border-radius:9px;padding:11px 13px}button{background:var(--surface);color:var(--ink);font-weight:600}button:hover{background:var(--soft)}input,select{background:var(--surface);color:var(--ink);width:100%;min-height:44px;margin-top:8px}input:focus,select:focus,button:focus-visible{outline-offset:2px;outline:3px solid #5496fe70}label{color:var(--ink);margin:18px 0;font-size:13px;font-weight:600;display:block}.app{--surface:#fff;--soft:#f0f4f9;--line:#e1e7ef;--ink:#182b45;--muted:#687b92;--blue:#1759e8;color:var(--ink);background:#f5f7fa;min-height:100vh}.app[data-theme=dark]{--surface:#17263c;--soft:#22334c;--line:#34445c;--ink:#e8effa;--muted:#adbbcf;--blue:#3479ff;background:#101c2d}header{background:var(--surface);border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;height:88px;padding:0 5%;display:flex}.brand{letter-spacing:-.6px;align-items:center;gap:12px;font-size:23px;display:flex}.brand b{color:var(--muted);font-weight:400}.mark{background:var(--blue);color:#fff;border-radius:12px;place-items:center;width:40px;height:40px;font-size:27px;font-weight:800;display:grid;position:relative}.mark span{font-size:15px;position:absolute;top:1px;right:3px}.header-right{align-items:center;gap:18px;display:flex}.badge{letter-spacing:1.5px;color:var(--muted);font-size:10px;font-weight:700}.icon{border:0;padding:5px;font-size:24px}.quiet{background:0 0;border-color:#0000;font-size:12px}.intro{margin:42px 0 32px}.eyebrow{letter-spacing:2px;color:var(--blue);font-size:10px;font-weight:800}h1{letter-spacing:-1.3px;margin:12px 0;font-size:clamp(27px,3vw,38px)}h2{letter-spacing:-.3px;margin:0;font-size:16px}h3{letter-spacing:-.5px;font-size:21px}p{line-height:1.6}.intro>p:last-child{color:var(--muted);font-size:14px}main{max-width:1450px;margin:auto;padding:0 5%}.layout{grid-template-columns:310px minmax(0,1fr);gap:24px;display:grid}.panel{border:1px solid var(--line);background:var(--surface);border-radius:15px;box-shadow:0 4px 20px #142c4e03}.session-card{align-self:start;padding:25px}.card-title{align-items:center;gap:12px;display:flex}.step{color:var(--blue);background:var(--soft);border-radius:6px;padding:6px;font-size:11px;font-weight:700}.status{border-bottom:1px solid var(--line);color:var(--muted);align-items:center;gap:8px;margin-top:18px;padding:12px 0 18px;font-size:12px;display:flex}.status i{background:#98a4b4;border-radius:50%;width:7px;height:7px}.online i{background:#17a276;box-shadow:0 0 0 4px #1aad7914}.online{color:#128362}.primary{background:var(--blue);color:#fff;border-color:var(--blue)}.primary:hover{background:#1046bd}.full{width:100%;margin-top:15px}.danger{color:#c43d48;background:#fff0f1;border-color:#f4d6d9;font-size:13px}.danger:hover{background:#ffe0e4}.small{color:var(--muted);font-size:12px;line-height:1.7}.privacy{border-top:1px solid var(--line);gap:12px;margin-top:28px;padding-top:22px;display:flex}.privacy>span{color:var(--blue);font-size:25px}.privacy strong{font-size:12px}.privacy p{color:var(--muted);margin:5px 0;font-size:11px}.support-id,.pin{letter-spacing:1px;margin-top:8px;font-size:28px;font-weight:700;display:block}.pin{font-family:ui-monospace,Consolas,monospace;font-size:22px}.screen-panel{overflow:hidden}.screen-heading{justify-content:space-between;align-items:center;gap:15px;padding:20px 24px;display:flex}.screen{touch-action:pan-x pan-y pinch-zoom;background:#112238;place-items:center;min-height:365px;display:grid;position:relative;overflow:auto}.screen video{max-width:none;display:none}.screen.show-video{min-height:220px;max-height:70vh;display:block}.show-video video{display:block}.empty-screen{text-align:center;color:#e9f0fb;max-width:480px;padding:40px 25px}.empty-screen p{color:#9badc4;font-size:13px}.monitor-symbol{color:#78a8fa;background:#1e334e;border:1px solid #39516e;border-radius:12px;place-items:center;width:65px;height:57px;margin:auto;font-size:35px;display:grid}.connection-line{color:#8c9fb9;letter-spacing:2px;justify-content:center;align-items:center;gap:13px;margin-top:30px;font-size:8px;display:flex}.connection-line i{background:#38506e;width:24px;height:1px}.toolbar{color:var(--muted);justify-content:space-between;align-items:center;gap:10px;padding:14px 24px;font-size:10px;display:flex}.inline{align-items:center;gap:8px;margin:0;display:flex}.inline select{min-height:28px;margin:0;padding:3px}.explainer{grid-template-columns:repeat(3,1fr);gap:26px;margin:30px 5px;display:grid}.explainer>div>span{color:var(--blue);margin-bottom:10px;font-size:10px;font-weight:700;display:block}.explainer strong{font-size:13px}.explainer p{color:var(--muted);margin:7px 0;font-size:12px}.tools-grid{grid-template-columns:1fr 1fr;gap:18px;margin-top:20px;display:grid}.tool{min-width:0;padding:22px}.tool h2{margin-bottom:18px}.button-row{flex-wrap:wrap;gap:8px;display:flex}.button-row button{font-size:12px}.chat{grid-column:1/-1}.messages{max-height:230px;overflow:auto}.message{background:var(--soft);overflow-wrap:anywhere;border-radius:8px;margin:7px 0;padding:10px 13px}.message b{color:var(--muted);font-size:10px}.message p{white-space:pre-wrap;margin:5px 0;font-size:13px}.chat-form{gap:8px;margin-top:15px;display:flex}.chat-form input{margin:0}.notice{border-radius:10px;justify-content:space-between;align-items:center;margin-bottom:20px;padding:12px 20px;font-size:13px;display:flex}.error{color:#815315;background:#fff1df;border:1px solid #efd8b7}.hidden{display:none}footer{border-top:1px solid var(--line);color:var(--muted);justify-content:space-between;gap:20px;margin-top:46px;padding:22px 0;font-size:10px;display:flex}.modal-backdrop{z-index:10;-webkit-backdrop-filter:blur(5px);backdrop-filter:blur(5px);background:#07172e99;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.modal{background:var(--surface);color:var(--ink);border:1px solid var(--line);border-radius:18px;width:100%;max-width:470px;padding:32px;box-shadow:0 24px 80px #00132d55}.modal h2{font-size:25px}.modal p{overflow-wrap:anywhere;font-size:14px}.checkbox{background:var(--soft);border-radius:8px;align-items:center;gap:12px;margin:10px 0;padding:10px;display:flex}.checkbox input{width:18px;min-height:18px;accent-color:var(--blue);margin:0}.filename{overflow-wrap:anywhere}.modal .button-row{justify-content:flex-end;margin-top:25px}@media (width<=1050px){.layout{grid-template-columns:270px minmax(0,1fr)}.tools-grid{grid-template-columns:1fr}.chat{grid-column:auto}header,main{padding:0 4%}.screen-heading{padding:18px}.screen-heading .small{display:none}}@media (width<=740px){header{height:72px}.brand{font-size:19px}.badge{display:none}.header-right{gap:7px}.intro{margin:30px 0 23px}.intro>p:last-child{font-size:13px}.layout{grid-template-columns:1fr;gap:18px}.session-card{padding:22px}.screen{min-height:285px}.screen-heading{padding:18px}.explainer{gap:16px}.explainer strong{font-size:12px}.explainer p{font-size:11px}.toolbar{padding:12px;font-size:9px}footer{flex-direction:column;gap:7px;margin-top:26px}.modal{padding:24px}.tools-grid{grid-template-columns:1fr}.header-right .quiet{padding:4px}.screen.show-video{max-height:65vh}}video.zoom-100{width:100%}video.zoom-150{width:150%}video.zoom-200{width:200%}.brand-logo{object-fit:contain;border-radius:9px;flex-shrink:0;width:44px;height:44px;display:block}.hosting-status{border:1px solid #71849c;border-radius:12px;grid-column:1/-1;margin-bottom:14px;padding:12px 16px;line-height:1.5}.technician main{max-width:none;padding:0 24px}.technician header{height:64px;padding:0 24px}.technician .intro{margin:20px 0}.technician.session-active .intro{display:none}.technician .hosting-status{margin:12px 0}.technician .layout{grid-template-columns:260px minmax(0,1fr);gap:18px}.technician .session-card{padding:18px}.technician .screen.show-video{max-height:76vh}.technician .tools-grid{grid-template-columns:1fr 1fr 1fr}.technician .chat{grid-column:auto}.screen-panel:fullscreen{background:var(--surface,#fff);flex-direction:column;display:flex}.screen-panel:fullscreen .screen{flex:1;justify-content:center;align-items:center;min-height:0;max-height:none;display:flex}.screen-panel:fullscreen video{object-fit:contain;width:auto;max-width:100%;max-height:100%}.screen video.controlling{cursor:crosshair;touch-action:none;outline-offset:-3px;outline:3px solid #1759e8}.toolbar{flex-wrap:wrap}.toolbar button{font-size:12px}.technician .screen.show-video:has(.zoom-100){justify-content:center;align-items:center;display:flex}.technician .screen video.zoom-100{width:auto;max-width:100%;max-height:74vh}.screen-panel:fullscreen video.zoom-100{max-height:calc(100vh - 150px)}@media (width<=1000px){.technician .tools-grid{grid-template-columns:1fr 1fr}.technician .chat{grid-column:1/-1}}@media (width<=740px){.technician main{padding:0 12px}.technician .layout,.technician .tools-grid{grid-template-columns:1fr}.technician .chat{grid-column:auto}}.support-sidebar{flex-direction:column;align-self:start;gap:16px;min-width:0;display:flex}.collapse-button{margin-left:auto;padding:4px 10px;font-size:20px}.session-card [hidden]{display:none!important}.technician .layout{grid-template-columns:320px minmax(0,1fr)}.support-sidebar .tool{padding:18px}.support-sidebar .chat-form{flex-wrap:wrap}.support-sidebar .chat-form input{flex:170px;min-width:0}.support-sidebar .messages{max-height:230px}.audio-fold summary{cursor:pointer;padding:18px;font-size:14px;font-weight:600}.audio-fold>.tool{box-shadow:none;border:0;padding-top:0}.audio-fold>.tool>h2{display:none}.audio-warning{color:#9b4c11;background:#fff2df;border-radius:8px;padding:10px}.customer-chat-panel>.chat{box-shadow:none;border:0;border-radius:0;flex-direction:column;min-height:365px;padding:24px;display:flex}.customer-chat-panel>.chat>h2{display:none}.customer-chat-panel .messages{flex:1;min-height:235px;max-height:400px}.customer-chat-panel .toolbar{border-top:1px solid var(--line)}@media (width<=1000px){.technician .layout{grid-template-columns:290px minmax(0,1fr)}}@media (width<=740px){.technician .layout{grid-template-columns:1fr}.customer-chat-panel>.chat{min-height:285px}.customer-chat-panel .messages{min-height:160px}}.support-sidebar>.session-card{align-self:stretch;width:100%}.audio-fold:has(.audio-warning) summary{color:#9b4c11}.visually-hidden{clip-path:inset(50%);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.customer-intro{grid-template-columns:310px minmax(0,1fr);align-items:center;gap:24px;margin:28px 0 24px;display:grid}.customer-intro .explainer{gap:24px;margin:0}.customer-intro .explainer p{margin-bottom:0}.swiss-tagline{text-transform:uppercase;flex-wrap:wrap;align-items:center;gap:9px;margin:0;line-height:1.8;display:flex}.swiss-cross{flex:0 0 18px;width:18px;height:18px}.customer-notices:has(.notice){margin-top:20px}.customer-notices .notice{gap:16px;margin-bottom:0}.customer-notices .notice .quiet{flex-shrink:0}@media (width<=1050px){.customer-intro{grid-template-columns:270px minmax(0,1fr)}}@media (width<=740px){.customer-intro{grid-template-columns:1fr;gap:20px;margin:24px 0}.customer-intro .explainer{gap:14px}.swiss-tagline{font-size:10px}.customer-notices .notice{align-items:flex-start}.customer-intro .explainer p{font-size:11px}}